FAQ


Can I cancel my order and get a refund?
Yes, but please contact us within 24 hours after placing the order
before your parcel is handed to the carrier service, otherwise we will not be able to cancel your order while it is in transit. When you receive your parcel and would like a refund, please refer to the return policy ( https://skullspeaker.com/pages/returns ) for more information.

I placed an order but did not receive order confirmation email
The order confirmation email is sent immediately after the successful payment. If you did not receive it please check your spam and promotions inbox. If you still can not find the email please contact us indicating the full name and email address of the buyer in Contact Us page.

I placed an order but did not receive shipping confirmation email
The shipping confirmation email is sent in 1-3 business days after the successful payment. If you did not receive it please check your spam and promotions inbox. If you still can not find the email please contact us indicating the full name and email address of the buyer in Contact Us page.