Due to the current global situation, shipments are experiencing longer delays, but please rest assured your order will be delivered to you. We appreciate your patience in these difficult times.

Returns


Return Policy and Process

All items are eligible for return within 21 days of the original delivery date. Items must be undamaged, in original packaging to proceed with a return.

To initiate a return, please contact: return@skullspeaker.com

Please note, 

  • Exchanges, store credits, and/or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
  • Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
  • If you’re returning an item purchased with a discount code, your refund will reflect the item’s proportionally discounted price, not the standard full price of the item.
  • Damaged returns and returns sent back without prior authorization will be returned to the sender.

Can I return an internationally shipped order?

Yes, international orders are eligible to return through the mail courier of your choice. International customers are responsible for returns shipping fees and obtaining a tracking number for your shipment - unfortunately, lost shipments will not be refunded or credited. Also, any duties and taxes paid are nonrefundable.

To obtain a Return Authorization for your international order, please email 
return@skullspeaker.com