Returns


Return Policy and Process

All items are eligible for return within 21 days of the original purchase date.  Items must be undamaged, in original packaging to proceed with a return.

To initiate a return, please contact: return@skullspeaker.com


If you’d like a refund back to your original payment method, we deduct $5 from your refund to cover shipping and restocking.

Please note, 

  • Exchanges, store credits and/or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
  • Store credit requests are free to process and issued electronically; credits do not expire and can be used toward anything on our site.
  • Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
  • If you’re returning an item purchased with a discount code, your refund will reflect the item’s proportionally discounted price, not the standard full price of the item.
  • Damaged returns and returns sent back without prior authorization will be returned to sender.
      

Can I return an internationally shipped order?

Yes, international orders are eligible to return through the mail courier of your choice. International customers are responsible for returns shipping fees and obtaining a tracking number for your shipment - unfortunately, lost shipments will not be refunded or credited. Also, any duties and taxes paid are nonrefundable.

To obtain a Return Authorization for your international order, please email
return@skullspeaker.com

Questions?

Email us at hello@skullspeaker.com