Return Policy and Process
All items are eligible for return within 21 days of the original purchase date. Items must be undamaged, in original packaging to proceed with a return.
To initiate a return, please contact: email@example.com
If you’d like a refund back to your original payment method, we deduct $5 from your refund to cover shipping and restocking.
- Exchanges, store credits and/or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
- Store credit requests are free to process and issued electronically; credits do not expire and can be used toward anything on our site.
- Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
- If you’re returning an item purchased with a discount code, your refund will reflect the item’s proportionally discounted price, not the standard full price of the item.
Damaged returns and returns sent back without prior authorization will be returned to sender.
Can I return an internationally shipped order?
Yes, international orders are eligible to return through the mail courier of your choice. International customers are responsible for returns shipping fees and obtaining a tracking number for your shipment - unfortunately, lost shipments will not be refunded or credited. Also, any duties and taxes paid are nonrefundable.
To obtain a Return Authorization for your international order, please email firstname.lastname@example.org
Email us at email@example.com